A service fault should be logged if your Pivit provided service is not working.

Click here to upgrade your current service to a new plan.
Click here to log a Solution Support request. (Assistance in using your Pivit service)

Please complete the form below and click submit to log a fault.

[Fields marked * are required. Hover over icon for help.]

Name *

Please enter your name.

Customer Number

Please enter your Customer Number. This can be found on a Pivit invoice.

Your Location *

Select Your LocationBrisbane AirportCoomeraWatersKelvin Grove Urban VilllageLaidleyLittle BaySanctuary CoveOther

Please select your location from the drop down box.

Email Address

Enter an email address for Pivit to contact you.

Phone

Enter a phone number for Pivit to contact you.

Faulty Service(s) *

Fi-Band™ Internet AccessFi-Tel™ TelephonyFi-TV™ TelevisionOther 

Select the service(s) that are not working.

More Information

Is there any further information that could help Pivit troubleshoot the problem? Have you rebooted your router (if appropriate)?

Security

Enter the four security characters shown and click submit. (Helps reduce SPAM).

Click to submit

A copy will be forwarded to you if you have provided an email address.