Residential Services

	Residential Pricing and Service Information Guide - 113KB
	Residential Service Activation Pack - 221KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB
	Fi-TV™ Television Service Activation - 38KB (For TV only installations)

Business Services

	Business Pricing and Service Information Guide - 165KB
	Business Service Activation Pack- 207KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB

Automatic Payment Forms

	Automatic Credit Card Payment Form - 109KB
	Automatic Direct Debit (from Bank Account) Payment Form - 114K -
	Automatic Direct Debit (from Bank Account) Online Version (for new services only)

Account Management Forms

	Account Transfer for Connected Services - 171KB
	Change Customer Details - 84KB
	Customer Selfcare Billing Portal User Guide - 591KB
	Service Disconnection Form - 90KB
	Relocation of Services Form - 89KB

Service Usage Guides

Fi-Tel™ Telephony User Guide - 133KB

Little Bay Special Offers

	Landcom Special Offer - 47KB
	Stockland Special Offer - 41KB

FTTP Telecommunications Information Guide
(For Builders and Home Owners)

FTTP Telecommunications Information Guide - 218KB