Residential Services

	Residential Pricing and Service Information Guide - 113KB
	Residential Service Activation Pack - 221KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB
	Fi-TV™ Television Service Activation - 38KB (For TV only installations)

Laidley Wireless Internet Access Services

	Laidley Wireless Pricing and Service Information Guide - 169KB
	Laidley Service Activation Pack - 297KB
	Pivit General Terms and Conditions - 149KB

Business Services

	Business Pricing and Service Information Guide - 165KB
	Business Service Activation Pack- 207KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB

Automatic Payment Forms

	Automatic Credit Card Payment Form - 109KB
	Automatic Direct Debit (from Bank Account) Payment Form - 114K -

Account Management Forms

	Change Customer Details - 84KB
	Customer Selfcare Billing Portal User Guide - 591KB
	Service Disconnection Form - 90KB Please Note:  Thirty (30) days notice is required to cancel or disconnect services.  This notice can be in writing using the above form or by notifying Pivit via the signup page.
	Relocation of Services Form - 89KB

Service Usage Guides

Fi-Tel™ Telephony User Guide - 133KB

Little Bay Special Offers

	Landcom Special Offer - 47KB
	Stockland Special Offer - 41KB

FTTP Telecommunications Information Guide
(For Builders and Home Owners)

FTTP Telecommunications Information Guide - 218KB