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Residential Services

	Residential Pricing and Service Information Guide - 162KB
	Residential Service Activation Pack - 210KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB
	All four residential documents above in one PDF - 411KB

Business Services

	Business Pricing and Service Information Guide - 165KB
	Business Service Activation Pack- 207KB
	Pivit General Terms and Conditions - 149KB
	Fi-Tel™ International Call Rates - 153KB
	All four business documents above in one PDF - 425KB

Click here for Account Management Forms.

Account Management Forms

	Account Transfer for Connected Services - 171KB
	Change Customer Details - 84KB
	Customer Selfcare Billing Portal User Guide - 591KB
	Service Disconnection Form - 90KB
	Relocation of Services Form - 89KB

Click here for Automatic Payment Forms.

Automatic Payment Forms

	Automatic Credit Card Payment Form - 109KB
	Automatic Direct Debit Payment Form - 114KB

Click here for Service Usage Guides.

Service Usage Guides

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Fi-Tel™ Telephony User Guide - 133KB

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Customer Downloads

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The Need For Speed

What impacts the speed of your Fi-Band™ Internet access service? Read More