Solution Support

We apologise for any inconvenience that you may be currently experiencing. If your Internet/Telephone service is working, but you are experiencing difficulties with your service please fill in the form provided below or contact us on 1300 66 33 20.

Solution Support is available 7am-7pm AEST Monday to Saturday (the coverage window). Outside normal business hours (and in times of peak call volume) please leave a voicemail and a Pivit Customer Service Representative will return your call as soon as possible inside the coverage window.

Your Name (required)

Your Email (required)

Your Telephone Number (required)

Your account number


What seems to be the problem?

File upload (e.g pictures to explain problem)


Contact Information

Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114

Street Address:
1/11 Booran Drive
Underwood, 4114, QLD

  • 1300 66 33 20
  • +61 7 3387 3499
  • +61 7 3387 3497

Support Quick Links

Do you need some technical assistance with your internet connection?

Log a Fault(24/7 support)

If your internet connection is not working at all click below to log a fault

Log a Fault